If it was possible to rate this tour higher, I would have done so! Agata assisted me with bookings even before our arrival, was very intelligent, knowledgeable and balanced in her views on the day which gave us a good understanding of the history and current situation in Poland, she was punctual and made sure every step of the way that we knew where we had to be, checked in on us when we were inside the mine, drove safely and her recommendations were all spot on! Loved every moment.