Tomasz went above and beyond, exceeding my expectations. He was kind and knowledgeable, providing deep and thoughtful answers to my questions. He also made the tour feel very personal with his attention to detail and responsiveness. For example, he provided clear information prior to the tour, modified the tour sequence in real time to accommodate the changing weather, bought Polish snacks for me to try, and helped me understand the bus system so that I could easily catch my bus at the end of our tour. As a single female traveler, I felt safe and cared for. I highly recommend him.