Michaela is a great guide to Salzburg! She checked in the day before as it was supposed to rain to see if we wanted to change our plans. She waited patiently while we struggled with parking and kept out tour to the planned 3 hours even though we were late. The tour itself is great with the right balance of biking (easy riding nearly all on bike paths -- why don't we have these in the US??!!) and stops for information. And she brilliantly navigated us around the very crowded city largely avoiding the masses of people. We left with a sense of the city and it's history and some tips and what else to see and where to eat. A first rate tour!