Communication was great from the beginning. I sent Lene a message with our time in port and a list of things we wanted to see. She suggested we book the 5-hour Create Your Own Personal Tour. She was waiting at the cruise dock when we disembarked. We purchased the Oslo pass that covered all museum entrance fees and public transportation, including the ferry. First, we visited City Hall and saw the Great Room where the Nobel Peace Prize is awarded. The Fram Museum, was fantastic. The bravery of those explorers is difficult to comprehend. It was great to have a guide there. Otherwise, the two men in our group would have spent hours reading every word and we did not have the time for that. Next, we visited the Folk Museum. This would have been overwhelming without a guide. The Gol Stave Church there is not to be missed. The Vigeland Sculpture Park is outstanding. Photos do not do it justice. It is another must-see attraction in Oslo. The last point of interest was the tiger statue. Our foursome had a personal reason for wanting to take a photo with it. We not only had our personal guide, but also our personal photographer. We actually went a little over 5 hours, but Lene made sure we saw everything on our list. The information she provided everywhere added so much. Going to look at these things on your own would still be nice, but a much lesser experience. I would highly, highly recommend hiring Lene as your personal guide in Oslo. She was incredible and really enriched our day there.