Hussain is extremely personable and was an absolutely wonderful tour guide for my wife and me (both age 72). He is fluent in 4-5 languages and speaks nearly perfect English. He and his family have lived in Japan for 30+ years, and he knows Tokyo and the country of Japan extremely well. He is familiar with all major sites and landmarks in the vicinity of Tokyo, and we were particularly impressed with the fact that he completely customized a full itinerary during our ridiculously short time period between debarkation from a cruise and our afternoon flight from Haneda. He has a really nice, clean van and was more than helpful in loading and transporting a ton of luggage, to include parking and obtaining a cart to personally escort us to our airline check-in counter after our tour. I have booked many excursions in my life, and I cannot endorse Hussain strongly enough for anyone who might choose to experience Tokyo.