SARIANNA PLANNED OUR TOUR EXTREMELY WELL. SHE MET US AT THE HOTEL & TOOK US BY TRAM & FERRY TO THE FORTRESS. HOWEVER, ON THE WAY SHE SHOWED US A LOT OF EXTRA THINGS TO SEE, SUCH AS THE BEAUTIFUL RAILWAY STATION, THE UNDERGROUND BUS STATION, WHERE TO EAT & A LOT MORE. I CANNOT WALK FAST & SHE PLANNED OUR TIME ALLOWED ON THE ISLAND EXTREMELY WELL. SHE SHOWED US ALL THE IMPORTANT FEATURES, WE SAT & WATCHED A FILM, GIVING ME TIME TO SIT DOWN. WE ALSO HAD TIME TO SHOP & LOOK AT THE WONDERFUL SCENERY. SHE TIMED OUR STAY ON THE ISLAND THAT WE DID NOT HAVE TO WAIT LONG FOR THE WATERBOAT, BUT ENOUGH THAT WE WERE NOT HURRIED. WE CAUGHT THE TRAM & ARRIVED BACK AT THE HOTEL EXACTLY FOUR HOURS FROM DEPARTURE. PERFECT TIMING FOR A FOUR HOUR TOUR. I WOULD STRONGLY RECOMMEND SARIANNA TO OTHER TRAVELLERS. HER ENGLISH IS VERY HIGH STANDARD. SHE IS PATIENT & KIND. SHE TOLD US SO MUCH ABOUT FINLAND'S HISTORY AND PRESENT DAY TO DAY LIFE. WE COULD NOT HAVE HAD A BETTER GUIDE FOR WHAT WE WANTED.