One of the best tours I have ever done! Susanna is friendly, personable, and flexible. She didn't bat an eye when someone in our group asked to stop by a grocery store. Susanna translated various items for us, helped our group pick up some Finnish candies to take home and even shared some salted licorice with us. She helped us navigate the rail system from the port to downtown. Susanna also helped us find a store that sold contact lens solution when I ran out. Susanna wanted us to understand the Finnish way of life and our group of 8 loved every minute!