Victor provided friendly, knowledgeable, flexible service to our group of four. We would have appreciated one or two stops in Viña del Mar; however, once we communicated our wish to stop more often, he did! He provided water , a friendly café with great views for us to overlook the city, and very good, just the right amount, of narration. As we had extra time, he was amenable to stopping at a winery on the way back to the ship for a wine tasting. We would definitely recommend him as a tour guide. His knowledge of English is impeccable. He has been leading tours for close to 40 years.