Main problem we all had was understanding our guide as she spoke quickly and with a strong Italian accent. She was obviously knowledgeable about the subject but wasn’t able to articulate things in a way we all were able to easily follow. She worked very hard at making sure we saw and experienced as much as possible and the rainy weather certainly made things more difficult. She showed genuine concern for our group and tried to keep us safe and together and was flexible with changes in our plans. Using an earpiece while walking on the tour may have helped given the crowds of people.