We thought Henry was great. Starting off with a walking tour in Heidelberg, we got to know the city very well. And had ample time to see the castle and walked the grounds at our leisure. He was very knowledgeable of all things seen that day, including the Black Forest. He took us a good time to avoid crowds and made sure we had time to do the things we wanted to (Black Forest cake, wineries). We were comfortable enough with him where we could call him friend. Highly recommend. He loves Elvis.