We booked this tour while in Glascow on the only bad weather day of our entire 3 week vacation. Brian was very accomodating. He brought extra umbrellas and famous Scottish treats for the kids. He was helpful to my mother in law who couldn't take all the stairs Glascow has to offer. He also shared his personal touch of knowledge of the area, especially while in the art museum. Pointing out the uniqueness of scotish history capture in paintings housed there. The kids really enjoyed the secret ghost train station and we enjoyed touring the university during graduation and the gardens. I would highly recomend this tour while in Glascow, even in the rain, we enjoyed the full Glascow experience.