We booked John Stephenson for a day tour of Auckland and surrounding areas. He picked us up at our cruise ship disembarkation and dropped us off at the airport for our evening flight to Sydney. We saw many of Auckland's residential neighborhoods, beach areas, parks, and important buildings, and had a nice lunch in the Mt Eden neighborhood close to where John lives. Some focus on his own personal experience growing up and living in Auckland left us with a deeper understanding of life there in my view. John is unfailingly polite, knowledgeable about NZ/Auckland, and inquisitive about our story, which makes for nice conversation. John was able to guide us adeptly though my wife has some limited mobility and we used her wheelchair for extended walking. I wouldn't hesitate to use him again for touring.