All I have to say is Wow! If you are looking for someone who knows how to maneuver through the crowds and get you into places you want to see as well as give really insightful answers to questions you have always had about Biblical and Jewish history, Charlie is the MAN! Based on what we heard from other people's experience with big tour groups we were afraid we wouldn't be able to enter the tomb of Jesus in the Church of the Holy Sepulchre. He got us to front of the line! Exceeded our expectations!!!