Cristina was AWESOME! We have been on several tours on this trip and Cristina was by FAR our favorite! Her English was perfect and her sense of humor made the tour really fun. Her knowledge of Florence, art, and the master artists was exceptional. She handled all of the ticket purchases for the 7 of us and the day flowed perfectly and we never had to wait in a long line to get into venues. Our tour was from 9:30a - 3:30p, so she also included a lunch spot that was very close by and so authentic! Very small, charming place and the owner was so attentive and the food delicious! We highly recommend Cristina and we will definitely be seeking her out next time we visit Florence đ