Virginia adds context to the Virginia was terrific. First, her English is superb -- she's English (and teaches English to Italians). Second, her knowledge of history, art and architecture is amazing -- she adds context and interesting vignettes to the sights of Florence. After 10 visits to Florence, we hired her for two tours (to see things we hadn't gotten to), and she made both days richer and more fun. And when the Pitti closed for a strike, she recovered effortlessly to make the day productive.