Cristina was another Italian-born veteran tour guide. She had a very sweet and energetic demeanor and was able to get us to many sites around Florence in our day and a half with her. In the art galleries, it was like being in a college art history class - she had so much knowledge about artists, etc. She was very flexible and did a nice job of balancing our limited time to get to many sites despite having to wait in some lines (even with our reserved ticket times). She suggested an awesome restaurant for lunch - I Ghibellini - and interpreted for us as this was one of the few restaurants that did not have any English on the menu. We also tried her favorite gelato place, Gelateria dei Neri.