We had a great day with Rossella on a day trip from Florence to Pisa and Cinque Terre. She picked us up in a well equipped Mercedes van (AC worked well). She talked us into taking the Ferry to Vernazza & Monterosso and we are so glad she did. The views from the ferry were great. She made us a lunch reservation at a wonderful restaurant in Vernazza and then picked us up at Monterosso for our trip to Pisa. Rosella was a wealth of knowledge with great stories of the area. She was fun and helpful. Loved her!