Neyla was superb. She arrived early for our pick up at the hotel. She had contacted us a day or two before our scheduled trip to a later pick up so that we would miss most of the traffic congestion to the Botanical Park. Doing this one little thing was very thoughtful and allowed us more time to do what we wanted and not sit in a Rio traffic jam. The walk through the Tijunca forest was wonderful. We were not rushed, we got to stop and explore areas and take some great photos. The plants we saw were unique and with great stories. A one of a kind experience. Due to the heat and humidity, we had to end our trip a bit earlier. Neyla quickly got us to a cooler area and arranged for us to get a ride to the gate to meet the car without having to walk back to the nearest gate. She followed up with us the next day to see if all was good (it was). We have taken many excursions. Neyla was more than a guide, she was a friend that looked out for us. DO NOT HESITATE OR THINK TWICE....... Neyla is a great person and a great guide. BOOK NOW!