Because of bad weather and the ship arriving 2 days late, we had to cancel our Aquila tour a few days out. Tours by Locals refunded our money. However, we booked the tour again with Albert a couple of days later and even though the ship had trouble getting into the harbour, we managed to get away 2.5hrs after our scheduled time. Albert waited for us all that time in freezing cold weather!!! Albert was efficient, courteous and looked after us well. đ