Our cruise ship didn’t offer any excursions to Himeji Castle from the port in Osaka, so I researched tours on this site for a private car to get us there and back. I chose Hiro’s tour because he said it was customizable and he responded quickly and clearly. I am so happy I chose him. Hiro has very good communication skills. He made sure he could accommodate us, and told us up front the extra costs for tolls, gas, parking, admission, etc. The tour was outstanding! He picked my wife and I up from the cruise terminal in a very comfortable car, then drove us all the way to Himeji castle (on the crazy confusing Osaka highway system) - along the way we talked about Japan, travel and baseball. Once at the castle he walked with us all the way to the top of the main keep, helped read the signs, told us history, took pictures of us, etc. On the way back, he drove us through Kobe. He asked if we wanted to stop for lunch - my wife wanted ramen, I wanted to try Kobe beef. Hiro drove downtown and quickly found the perfect place… a cute little restaurant that served Kobe beef ramen…and omg was that good. He couldn’t have found a better spot. Hiro is a very nice guy who was eager to anticipate and accommodate our needs. We definitely recommend his tours.