Cristian was flexible, knowledgeable, and knows where to get the best empanadas. We were not able to get an early tender so we were nearly an hour late getting off the cruise ship. I communicated with Cristian via What’s App to keep him updated. Once we met up he quickly started the tour and kept the time schedule in mind to make sure we were back at the ship on time. His knowledge of the regions flora and fauna is excellent. While at Petrohue Falls we took a walk through one of the forested area and he introduced us to several birds and many plants. During our lunch break he introduced us to the best Chilean empanadas. We highly recommend Cristian.