Rozella was absolutely amazing. She was very knowledgeable about Italy. She could explain the history extremely well. This was our favorite excursion by far. I will use her again. It was worth every penny we spent. She picked us up at the cruise ship terminal, had a wonderful visit while driving to Pisa, then on to Florence to the Accademia museum, Duomo, Ponte Vecchio, and more. Suggested amazing restaurant for lunch! Hands down the best tour ever!