Hugo is the best tour guide my family has ever had. In addition to being exceptionally knowledgeable, he was intentional to involve my two girls (ages 12 and 13) in the tour, asking questions and encouraging their curiosity. We also traveled with my dad and mom (ages 80+) and they had a fantastic time. He was more than we hoped for - somehow making the world's most popular museum even both fascinating and relatable. The Louvre museum did have a policy that surprised us (not related to Hugo) - They didn't allow us to re-enter the exhibits after our group tour was complete. Based on my understanding, the "group tour" ticket is only good during the group tour and not acceptable for re-entry later in the day. In spite of this, most of our family thought Hugo's tour was a top highlight of our entire Paris trip. We will be visiting again and check if Hugo is available.