Dzana was an outstanding guide for myself and my family, which included two children aged 8 and 12. I rarely do tours, but felt it important to do so in order to get the most out of our limited time in Sarajevo. Dzana was great at providing a mix of activities. We enjoyed trying out Bosnian coffee or salep and stopping to sample traditional baklava. I liked that the tour included an overview of the history of Sarajevo, as well as a deeper focus on more recent events from thirty years ago. We felt lucky to have Dzana as a guide as she was able to relate her own personal experience from that time, as well as her personal connection to the Tunnel of Hope in the latter part of the tour. We all learned so much from the four hours we spent with her, and it was definitely the highlight of our trip around the Balkans. I cannot recommend Dzana enough - she was the perfect guide. Many thanks to her!