Flavia arranged for a wonderful driver, Sandy, to meet our family of 4 at the cruise ship dock in Ghent for a day in Bruges. One of our family members has limited mobility and used a wheelchair. Flavia was extremely mindful and considerate of our needs. She took us to all the key sights, found a great place for lunch (despite a lot of Sunday closures), and cleverly made sure different members of our party could split off briefly for different experiences - her flexibility improved the ease and convenience of the day. Most importantly, Flavia is very knowledgeable about the city and well spoken in sharing her passion about what we were seeing. She also knows the best picture spots! Flavia made arrangements for the driver to drop one of our party at St Bavo’s Cathedral in Ghent while the remaining party headed back to the cruise ship. Without requesting it, Flavia provided a map of Ghent with a brief overview and tips for a solo walking tour. Thoughtful, flexible, knowledgeable and fun - what more can you ask of a guide? Thank you, Flavia, for one of the most meaningful experiences of our trip!