Four of us recently had a Citywide tour with Quay. He is very pleasant, a good storyteller and covered most of what was advertised for the tour. We did have to reschedule for another day and time, as he had a family emergency which was fine. He did communicate with us. We were a bit disappointed in that the tour was originally advertised as a 4-5 hr tour, including a lunch or dinner stop. From door to door, we were out less than 3.5 hours including a stop for beignets. Quay treated us to the beignets which we appreciated and took some photos for us. We didn't get to see Lake Pontchartrain or the Old US Mint from what we could remember. It was a bit difficult for everyone to see out of his van.