Neil was awesome!!! He rented a different vehicle to accommodate an extra person in our group. Waited patiently for us while our boat was 2 hours late to dock. Neil planned a great tour for us (that we altered) and was very informative. He made sure we saw and heard all about the must sees in and around Liverpool even with our short time. He even gave us a little sursey when we left. Our group highly recommends Neil if you have the opportunity to visit Liverpool!