Yi Fen is charming, and very clear in her excellent English. She was extremely accommodating in creating a tour that included my suggestions, including where to have lunch together; where her strong help translating the menu and communicating my choices to the restaurant's staff was absolutely critical. Yi Fen's knowledge of Taiwan's history, culture, neighborhoods, and traditions is strong. Her hospitality and flexibility was especially appreciated when she willingly added extra time to the planned tour's end; so we could visit everything on our mutually agreed itinerary. Bravo Yi Fen!