Thomas was a fantastic guide for us. We started out a little messy with our flight in to Zurich cancelled and stuck in Amsterdam til an 8:30 am arrival the day the tour was supposed to start at 9 am. I let Thomas know and he offered to pick us up at the airport and take us to our hotels for a quick change and head out. At that point we were behind schedule but he made it all work. He had tickets reserved. He ended up going down the alpine slide with us (Go Thomas!!!) and made the day go from extreme stress on my part to change and reschedule things to not even having to think because he took care of EVERYTHING. He even stopped off and got us the most delicious cherries at a roadside stand that any do us had ever had. 10/10 for Thomas. The day could have ended up a wash and instead is one of our best memories