This was a perfect day trip out of Venice for myself, my wife and two other family members. Luana planned every detail to perfection including our transportation to and from Venice with our excellent and very friendly driver, Massimo. Upon our arrival in Ravenna, Luana greeted us and spent a little time getting to know us. We started our walking tour of what turned out to be an extremely informative and enjoyable tour of several World Heritage sites, a few other sites and a mid-tour stop for lunch, that Luana supplied us with 3 options. Ravenna is such a special place, especially in the history and the sheer amount of beautiful mosaic craftsmanship that you'll see no where else in the world. We highly recommend Luana. It's apparent that she loves what she does, has a great knowledge of her subject and she made our tour very enjoyable and personal. One we'll remember forever.