We had Ursula Orsolya I as our personal guide thru Vienna. She is such a pro and made the city come alive for us. We did both walking and being driven around the city. It gave us such a perspective that it made it easy to continue to explore on our own. Ursula also used head sets for us, so that it was very easy to hear everything that she said...This was the first time that I had any guide use that device and it worked so well. So enjoy this beautiful city of Vienna w a guide that truly loves it and is eager to share her knowledge.