Juan Carlos was an excellent tour guide and extremely fluent in English. He customized an excellent tour for us beginning in Valparaiso where he picked us up from our cruise ship. He then showed us around Valparaiso, highlighting on the important buildings and showing us areas of unique paintings and art on the houses. He made arrangements for an excellent lunch and wine tasting at a very beautiful winery in Casablanca and then brought us to our hotel in Santiago. Throughout the journey he pointed out all the points of interest and provided the history of the area. Very informative and interesting. It was an exceptional tour and I would ask for him when I am back in the area. Highly recommend and couldn't have been more pleased.