Tour guide in Shanghai SCARLETT M.

Shanghai, China

English, Mandarin

Tours Delivered,
Since Apr 5, 2026

9.0

Hours, Avg. response time

I'm SCARLETT M., your private tour guide in Shanghai

Guide #82179

5.0 (5)

Want to explore Shanghai like a friend, not a tourist? Visit highlights that suit you. Taste various food throughout the day. Enjoy real moments instead of a cliché A-to-B tour. An experienced, licenced guide and fun traveller with a Master's in Psychotherapy from Sydney is what you need. I'm new to this platform, but "old" as a private guide. Since 2016, I've received hundreds of heartfelt reviews across multiple platforms. I design your day the way I'd want my own holiday: authentic, flexible, stress-free, transparent, no regrets. My journey as a "guide" started 14 years ago, when I first showed foreign friends around China for months. Since then, discovering my own country and sharing its culture has become a huge part of who I am. I've pushed a wheelchair for days and still remember her smile with freedom. I've climbed three mountains in a week with a nature lover who wanted to watch every sunrise from the top. I've taken the CEO of a Fortune 500 company to a tiny family-owned restaurant he enjoyed it more than fancy dinner he'd eaten. I've been a big "sister" to little young guests at a ceramics shop, getting dirty together. At university, I was the only one among over 200 students who chose to study Tourism Management (yeah, it surprised me too!). After graduation, I worked at a travel agency for a year — factory-line tours, commission shops, the usual. It taught me exactly what I didn't want to become. So I left and built my own way of guiding, showing clients China through my own eyes. Before COVID, over 70% of my clients came from referrals, even though I never actively marketed myself — and yes, all heartfelt five-star reviews. During COVID, I also did procurement work for former guests' businesses, and enjoyed it. If your needs are business-related, I'm happy to help there too. At the same time, I took a leap and studied a Master of Psychotherapy in Sydney. Over three years, I dove into psychology and the spiritual world as a beginner, lived with a retired Australian couple, experienced multicultural environments, and worked as a children's therapist at a primary school. That experience taught me to be calmer, more present, and more attentive — so when I'm with guests, I'm listening, not running a script. Afterward, I came back to China to do what I'm truly passionate about: being a full-time private guide. What I learned became a way of being — helping guests feel at ease, adjusting the experience to their interests and personality, and sharing stories as friends, not as a distrust business relationship. In my personal life, I'm endlessly curious — about food and craftsmanship, architecture and design, antiques and fashion, old films and philosophy. A little bit about everything, you could say. :) Want to see what that looks like? Check out the photos for real moments with past guests. Feel free to reach out anytime about anything related to Shanghai or China. I'm happy to share :). Warm regards, Scarlett Education: Bachelor of Tourism Management, Anqing, China (2012–2015) Master of Psychotherapy, Sydney, Australia (2022–2025) Certifications: China National Tour Guide License Working With Children Check Driving License Trained Person-Centred Therapist (Sydney) First Aid Certificate Creative Play Therapy with Children

Delivers tours starting at

  • Shanghai

Tours by SCARLETT M.

Customize your tour

Contact your local guide to know more!!

5.0

Traveller reviews for this guide

5 reviews

  • Kristian K.
    June 2026

    This tour was hands down one of the best I've been on in China. We focused solely on the history and architecture of the old Shanghai slaughterhouse. The building's history and interior are very interesting. The tour guide, Scarlett, knew the subject inside and out and was able to tell us about the building from its inception to how it was later used, and will lots of...

    Replied from SCARLETT M.

    Hello Kristian, thank you for sharing my favorite building in Shanghai with me. I'm glad you both enjoy it, even though its history is dark. I'd love to have you and your friends over again while you're in Shanghai. Have fun :)

  • Mario S.
    June 2026

    Great experience in China. Five-star service from Scarlett, an exceptional tour guide. We had never been to China before—didn't do much research, didn't know anything. But after I contacted Scarlett before the trip, she gave me lots of helpful tips and advice. She especially recommended not booking hotels except for the first two days in Shanghai, so we could have 100%...

    Replied from SCARLETT M.

    Hey Mario, thank you for trusting me to arrange everything for you, even though you had never been here before. I felt honored by that. I also had a lot of fun during this journey, even though I was the guide. I hope you will come back to China soon! There is so much more to offer, and I would love to show you around.

  • Paul T.
    May 2026

    I had a business meeting cancelled so I found myself in Shanghai with a half day free unexpectedly. I messaged Scarlett and she replied almost immediately. I’ve been to Shanghai for business quite a few times but I’m so thankful I decided to take a half day tour with Scarlett. I think the word ‘tour’ sells the experience short. Scarlett showed me a side of Shanghai I’d...

    Replied from SCARLETT M.

    So happy you enjoyed the different sides of Shanghai, Paul! It was a joy to explore them with you. Next time, more dumplings and even smaller alleyways. See you again!

  • Hanna L.
    May 2026

    We had a wonderful Suzhou tour with Scarlett. She is an exceptional guide. We wouldn’t have seen so much in a day without her. She is very thoughtful and caring of our needs and interests. We got to ride on rickshaw through small streets and alleys to experience the town. We got to tasted local food. Thank you Scarlett for a wonderful memorable experience.

    Replied from SCARLETT M.

    Thank you, Hanna! I am grateful for your effort in leaving such a wonderful comment and more. I had a great time being around you and showing you around China as well. Thank you for everything, and please always feel free to reach out to me!