Tour guide in Shanghai Scarlett M.

Shanghai, China

English, Mandarin

Tours Delivered,
Since Apr 5, 2026

7.0

Hours, Avg. response time

I'm Scarlett M., your private tour guide in Shanghai

Guide #82179

5.0 (9)

Want to explore Shanghai like a friend, not a tourist? Visit highlights that suit you. Taste various food throughout the day. Enjoy real moments instead of a cliché A-to-B tour. An experienced, licenced guide and fun traveller with a Master's in Psychotherapy from Sydney is what you need. I'm new to this platform, but "old" as a private guide. Since 2016, I've received hundreds of heartfelt reviews across multiple platforms. I design your day the way I'd want my own holiday: authentic, flexible, stress-free, transparent, no regrets. My journey as a "guide" started 14 years ago, when I first showed foreign friends around China for months. Since then, discovering my own country and sharing its culture has become a huge part of who I am. I've pushed a wheelchair for days and still remember her smile with freedom. I've climbed three mountains in a week with a nature lover who wanted to watch every sunrise from the top. I've taken the CEO of a Fortune 500 company to a family-owned restaurant he enjoyed it more than fancy dinner he'd eaten. I've been a big "sister" to little young guests at a ceramics shop, getting dirty together. At university, I was the only one among over 200 students who chose to study Tourism Management (yeah, it surprised me too!). After graduation, I worked at a travel agency for a year — factory-line tours, commission shops, the usual. It taught me exactly what I didn't want to become. So I left and built my own way of guiding, showing clients China through my own eyes. Before COVID, over 70% of my clients came from referrals, even though I never actively marketed myself — and yes, all heartfelt five-star reviews. During COVID, I also did procurement work for former guests' businesses, and enjoyed it. If your needs are business-related, I'm happy to help there too. At the same time, I took a leap and studied a Master of Psychotherapy in Sydney. Over three years, I dove into psychology and the spiritual world as a beginner, lived with a retired Australian couple, experienced multicultural environments, and worked as a children's therapist at a primary school. That experience taught me to be calmer, more present, and more attentive — so when I'm with guests, I'm listening, not running a script. Beyond that, I also love sharing the deeper layers of Chinese society — its mindsets, relationships dynamics, behaviors etc, if my guests are interested in them. Children's therapy was a core part of my master's in psychotherapy, and I also trained in creative play therapy in Sydney. Working in public primary schools there gave me real experience with kids of all backgrounds. I think connecting with children comes naturally to me — and my training has only sharpened that. I do this simply because I love children and want to look after them whenever I can. Afterward, I came back to China to do what I'm truly passionate about: being a full-time private guide. What I learned became a way of being — helping guests feel at ease, adjusting the experience to their interests and personality, and sharing stories as friends, not as a distrust business relationship. Many times, my guests and I deeply connect with each other as safe and trusted friends — any other form of social tags, barriers in social relationships disappear. In my personal life, I'm endlessly curious — about culture, history, food, architecture and design, antiques and fashion, old films and classical rock music, and psychology and philosophy, obviously too. A little bit about everything, you could say. :) Lately, I've been reading about Chinese hidden-gem boutique guesthouses and The New Earth, watching Éric Rohmer movies, listening to Neil Young, Eminem, and Oasis, making videos for my tour guide channel, and laying back on my balcony, etc. Want to see what that looks like? Check out the photos for real moments with past guests. Feel free to reach out anytime about anything related to Shanghai or China. I'm happy to share :). Warm regards, Scarlett Education: Bachelor of Tourism Management, Anqing, China (2012–2015) Master of Psychotherapy, Sydney, Australia (2022–2025) Certifications: China National Tour Guide License Working With Children Check Driving License Trained Person-Centred Therapist (Sydney) First Aid Certificate Creative Play Therapy with Children

Delivers tours starting at

  • Shanghai

Tours by Scarlett M.

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Traveller reviews

5.0
  • Patrik S.Switzerland
    3 weeks ago

    Scarlett is a great tourguide, knowledgeable, speaks well English, and customized the day to suit the kids, including an acrobatic show in the evening, which the kids loved. She really went the extra mile to make the day memorable - highly recommended!

    Replied from the guide, Scarlett M.

    August 2026

    Again, thank you for everything! Tell Chloe I miss her too. She is so bright, wonderful, playful, adventurous, and smart! M is very caring and lovely too. Best wishes for your family and Chloe.

  • Patrik S.Switzerland
    3 weeks ago

    Scarlett is a great tourguide, knowledgeable, speaks well English, and wonderfully took care of the kids throughout a long day. She really went the extra mile to make the day memorable - highly recommended!

    Replied from the guide, Scarlett M.

    August 2026

    Thank you, Patrik, for your words and effort. It was my pleasure to have the opportunity to spend time with your family and to make friends with your daughter. She made the day wonderful and playful for me as well. I miss Chloe. I look forward to seeing her and your family again! Will send all your family photos to your email soon.

  • Jennifer C.Australia
    July 2026

    Walking around Shanghai with Scarlett is like having a friend who is a great host rather than a tour guide you booked on a website. Scarlett can take your description of what you love (in our case food, walking back streets and laneways, design, and visual arts) and turn it into an itinerary while you slurp on soup dumplings. She was happy to slow down the pace or pick...

    Replied from the guide, Scarlett M.

    July 2026

    Hello Jennifer, Any kind of wonderful memory isn't built by one person only, it has to come from both sides in different degrees. Your life, thoughts, and trust also inspired me to be me — as Scarlett, as a tour guide, as a friend. Even though we have been together only a couple of days, even though this started from a transactional business relationship, it means more to...

  • Johanna U.United States
    July 2026

    Exceptional 8-Hour Shanghai Layover Tour with Scarlett! My husband, daughter, and I recently came off a cruise and had a 8-hour layover in Shanghai. We were looking for a tour that would show us the city's highlights, cater to our foodie sensibilities, and provide entirely stress-free transportation from the cruise port to the airport with all of our luggage. Scarlett...

    Replied from the guide, Scarlett M.

    July 2026

    Hello Johanna, Thank you for your kind and wonderful words. They truly warm my heart and encourage me to keep doing like this. One of the main reasons I chose to work as a private guide is that I truly enjoy hosting guests like you and your family. I am grateful to have been your guide and to have shared such lovely time with your family. I look forward to hosting you...