Tour guide in Shanghai Scarlett M.

Shanghai, China

English, Mandarin

Tours Delivered,
Since Apr 5, 2026

7.0

Hours, Avg. response time

I'm Scarlett M., your private tour guide in Shanghai

Guide #82179

5.0 (12)

Want to explore Shanghai like a friend, not a tourist? Visit highlights that suit you. Taste various food throughout the day. Enjoy real moments instead of a cliché A-to-B tour. An experienced, licenced guide and fun traveller with a Master's in Psychotherapy from Sydney is what you need. I'm new to this platform, but "old" as a private guide. Since 2016, I've received hundreds of heartfelt reviews across multiple platforms. I design your day the way I'd want my own holiday: authentic, flexible, stress-free, transparent, no regrets. My journey as a "guide" started 14 years ago, when I first showed foreign friends around China for months. Since then, discovering my own country and sharing its culture has become a huge part of who I am. I've pushed a wheelchair for days and still remember her smile with freedom. I've climbed three mountains in a week with a nature lover who wanted to watch every sunrise from the top. I've taken the CEO of a Fortune 500 company to a family-owned restaurant he enjoyed it more than fancy dinner he'd eaten. I've been a big "sister" to little young guests at a ceramics shop, getting dirty together. At university, I was the only one among over 200 students who chose to study Tourism Management (yeah, it surprised me too!). After graduation, I worked at a travel agency for a year — factory-line tours, commission shops, the usual. It taught me exactly what I didn't want to become. So I left and built my own way of guiding, showing clients China through my own eyes. Before COVID, over 70% of my clients came from referrals, even though I never actively marketed myself — and yes, all heartfelt five-star reviews. During COVID, I also did procurement work for former guests' businesses, and enjoyed it. If your needs are business-related, I'm happy to help there too. At the same time, I took a leap and studied a Master of Psychotherapy in Sydney. Over three years, I dove into psychology and the spiritual world as a beginner, lived with a retired Australian couple, experienced multicultural environments, and worked as a children's therapist at a primary school. That experience taught me to be calmer, more present, and more attentive — so when I'm with guests, I'm listening, not running a script. Beyond that, I also love sharing the deeper layers of Chinese society — its mindsets, relationships dynamics, behaviors etc, if my guests are interested in them. Children's therapy was a core part of my master's in psychotherapy, and I also trained in creative play therapy in Sydney. Working in public primary schools there gave me real experience with kids of all backgrounds. I think connecting with children comes naturally to me — and my training has only sharpened that. I do this simply because I love children and want to look after them whenever I can. Afterward, I came back to China to do what I'm truly passionate about: being a full-time private guide. What I learned became a way of being — helping guests feel at ease, adjusting the experience to their interests and personality, and sharing stories as friends, not as a distrust business relationship. Many times, my guests and I deeply connect with each other as safe and trusted friends — any other form of social tags, barriers in social relationships disappear. In my personal life, I'm endlessly curious — about culture, history, food, architecture and design, antiques and fashion, old films and classical rock music, and psychology and philosophy, obviously too. A little bit about everything, you could say. :) Lately, I've been reading about Chinese hidden-gem boutique guesthouses and The New Earth, watching Éric Rohmer movies, listening to Neil Young, Eminem, and Oasis, making videos for my tour guide channel, and laying back on my balcony, etc. Want to see what that looks like? Check out the photos for real moments with past guests. Feel free to reach out anytime about anything related to Shanghai or China. I'm happy to share :). Warm regards, Scarlett Education: Bachelor of Tourism Management, Anqing, China (2012–2015) Master of Psychotherapy, Sydney, Australia (2022–2025) Certifications: China National Tour Guide License Working With Children Check Driving License Trained Person-Centred Therapist (Sydney) First Aid Certificate Creative Play Therapy with Children

Delivers tours starting at

  • Shanghai

Tours by Scarlett M.

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Traveller reviews

5.0
  • Zahid S.Canada
    1 week ago

    My two adult children and I had a marvelous time experiencing Shanghai with Scarlett. She met us at our hotel with the driver and we started with an early morning tour of Yu Garden before it got too crowded. It was during this time that we really saw what makes Scarlett shine. As my kids asked questions she really engaged and got to know them. This resulted in her...

    Replied from the guide, Scarlett M.

    August 2026

    Dear Zahid, thank you for choosing me. Your gentle smile is memorable. Such a beautiful day to be a part of your family, love your daughter and son. Thank you for you and your son both efforts to write this excellent review together for me. Especially, I know time is very precious for you. Besides, thank you for your family to be interested in my perspectives toward...

  • Cheryl S.United States
    1 week ago

    Replied from the guide, Scarlett M.

    August 2026

    Hey Cheryl, what a cool, trendy and artistic lady! Thank you for sharing your life story with me. Wish you lots of success for the exhibition. Look forward to showing you more Chinese antiques for your next business trip.

  • Albert K.United States
    1 week ago

    Travelling with Scarlett truly felt like travelling with a local. Despite us visiting some of the touristic places in Shanghai, Scarlett was able to navigate us in and out of locations with great speed and also knew great hidden viewpoints to see the landmarks of Shanghai. Once it had started raining, she was also able to come up with alternative plans and ways to escape...

    Replied from the guide, Scarlett M.

    August 2026

    Thank you for inviting me to the dinner with your family. It was touching and inspiring for me to get to know your family. I enjoyed very much the coversation with your father about colonial history, and East&West culture, and thank you for your mother looking after me by sharing food with me during the dinner. Kindness flows out from your family naturally, very real and...

  • Patrik S.Switzerland
    August 2026

    Scarlett is a great tourguide, knowledgeable, speaks well English, and customized the day to suit the kids, including an acrobatic show in the evening, which the kids loved. She really went the extra mile to make the day memorable - highly recommended!

    Replied from the guide, Scarlett M.

    August 2026

    Again, thank you for everything! Tell Chloe I miss her too. She is so bright, wonderful, playful, adventurous, and smart! M is very caring and lovely too. Best wishes for your family and Chloe.