Lively and personal introduction to NYC history, by a cool guy who can answer just about any question. (He also has other tours of other parts/eras of NYC.) Rob offered to meet me at my hotel, and arrived on time with a notebook if relevant photos, maps, etc. We took a subway downtown and walked around for 2 1/2 hours, with some breaks for sitting down or getting coffee when my energy waned. He was interested in what interested me and had done some research beforehand about it. At the end of a tour, he helped me get a cab. Five stars and more! I recommend! Tour made a very good impression not just for Rob A but also for Tours By Locals.