This was my first time using ToursByLocals, and Ronald made it exceptional. He was very responsive with clear communication from the beginning, helped customize our itinerary, and stayed accessible when we hit a delay getting off the ship. His vehicle was cool, comfortable, and stocked with drinks — a lifesaver in the heat. Ronald shared so much about San Juan’s history and culture, and he never rushed us when we wanted to stop for photos or explore a site. He shared his deep local knowledge and patiently answered our questions. I walked away feeling like I truly got to know the area, even with limited time in port. I highly recommend Ronald to anyone visiting San Juan.