Our family was visiting Quebec for the first time and we were looking for a good overview of the Old Town. Shadya was a great guide; she asked questions about our interests, was very knowledgeable, friendly and full of stories. She guided us down the many steps, up and down hills, and to my relief, took us to the Funicular as an alternative to many more steps back up to the Upper Old Town. Shadya's English is excellent and she provided some great dining and ice-cream recommendations. I highly recommend Shadya and would book with her again.