Had a great time! Hatim was awesome!!! He took us to places and explained them as a local, a tour guide, and as a Muslim. Very inciteful. Every place he took us in the medina to view a demonstration (pottery, leather, etc.) was informative....but never a hard sell. Yes the artisans are looking for a sale....but it was never pushed...and he made sure we didn't feel that way. Hatim also went out of his way to help us find a few things on our shopping list. So accommodating, helpful, and friendly....definitely book with Hatim!