Private tour in Hilo Ellen Grace S

Best of Hilo and Hawaii Volcanoes National Park Adventure

5.0

(46) reviews

-
Hours icon 6 hours
Private transportation
Private tour for 1-6 people
Your party size

1

Tour date
View our cancellation policiesUpgrade for total flexibility with Last-Minute Cancellation
Book with a depositSecure your tour today and pay your balance later
-
Hours icon 6 hours
Private transportation
Private tour for 1-6 people
Your party size

1

View our cancellation policiesUpgrade for total flexibility with Last-Minute Cancellation
Book with a depositSecure your tour today and pay your balance later

Ellen Grace S.

5.0

Guide rating

90

Reviews

Tours delivered

24 hrs

Avg. response time

Aloha! My name is Ellen, a proud resident of the Big Island of Hawaii for 33 years. I have been a guide since 2013 and enjoyed every single day doing this job. My connection to this island is so diverse. From living through the ending stage of the sugar plantations in Hamakua, to having 3 beautiful children, born and raised in Hilo, as a previous small business operator (restaurant, 20+years), and as a surfer. I wake up everyday and hit the surf in the morning and what I see never fails to amaze me each and every time. From our mountains, to the rainbows, the waves, the jumping fish, and experiencing the raw power of nature through the waves I chase and ride. What could be a better way to explore and experience this island than your own private tour, just for you, or with your whole entire family and friends. The ability and flexibility to customize or modify your adventure to your taste, to the one on one attention you get with your guide. The knowledge of a local tour guide like myself far extends my ability to inform and educate about the sights you see. My genuine love and appreciation of the place I have called home for the last three decades of my life would speak for itself. I've not only embraced it, but I live it, this amazing Island of mixed cultures that harmoniously co-exist for centuries. My tours are ideal whether your coming off a plane, staying at a local hotel or bnb's, or off a cruise ship. I have 2 vehicles I operate. Currently a 2016 Honda Odyssey Touring Elite, and a custom 2015 Ram 2500 14 passenger (hi top) van. I personally clean and maintain this vehicles and is in compliance with current CDC guidelines in regards to the COVID 19 pandemic. Everyone in my household are fully vaccinated and continue to take precautions to ensure your safety during your time with me. If you have an adventure in mind you do not find on the list of tours I have available, message me and I'll do my best to accommodate your request. Please note that all tours and itineraries may need to be modified in the event of unforeseen circumstances, weather, road conditions, closures, and unexpected emergencies. Punctuality is a must, your time is as valuable as mines. Safety is always the top priority. *I follow all CDC and State of Hawaii COVID19 guidelines* Public Utilities Commission Licensed Motor Carrier Licenses(both 6 passenger and 14 passenger category), County Taxi License/permit, TSA Certified Pass (TWIC), Hilo harbor Permit (able to pick up and drop off passengers at the Hilo Port), CUA Permit for Hawaii Volcanoes National Park My vehicles are not equipped with wheelchair/scooter ramps. I am not able to lift anything heavier than 30 lbs unassisted.

Have a question or want to customize this tour? Message Ellen Grace S.

Overview of your Hilo tour

Experience the diverse points of interest at Hawaii Volcanoes National Park on a private tour with your friends and family. From the Halemaumau Crater lookout to the Steam vents and Nahuku/Thurston Lava Tube, you'll have the opportunity to see some of the park's most spectacular features. Depending on time and weather conditions, you may also have the chance to visit the Kilauea Iki Crater lookout and other stops. After exploring the park, we'll take a drive through the quaint downtown Hilo, where you'll see Richardsons Black Sand Beach, Liliuokalani Japanese Gardens, and the King Kamehameha Statue. Enjoy a small sampling of the famous macadamia shortbread cookies at Big Island Candies. This luxurious, private tour offers comfort, flexibility to modify any part of the itinerary, and peace of mind knowing that you and your group will not be sharing the enclosed space in the vehicle with strangers. Experience all that the East side of the Big Island has to offer!

Recent Reviews

Stephen G.United States
3 weeks ago

Ellen is an EXCELLENT guide. Highly recommend this tour! She is quite intelligent and full of all sorts of information. But she is also a lot of FUN!!! Our group of 4 (with one is a wheelchair) took Ellen's drive around Hilo this past week. We were able to see ALL of what was included on Ellen's tour. Lots of 'closeups' with the volcano, from multiple vistas. Plus visiting the Volcano-center and it's nice lunch! Also included a brief stop at Hilo Candy store (very cute, and delicious!)

Mary H.United States
September 2026

Our day trip with Ellen was fantastic! We happened to be there in the days following hurricane La La so her insider knowledge of the storm impact and how to best enjoy this island at that moment was unmatched. She made sure our family was taken care of and experienced her beautiful island. Ellen is a wonderful tour guide and shared local perspectives and insights we never would have gotten if we had just driven ourselves around to the big sites. Plus, she's a lot of fun! Highly recommend!

Aaron I.United States
September 2026

Ellen was exceptional. Her service level is unlike anything we experienced elsewhere on our trip. She was wonderful with our children, ages 8 and 12, keeping them engaged all day — at points she was carrying our daughter on her back. That is the kind of thing you remember. We were extraordinarily lucky with our day. The national park had been closed by a storm and reopened, and the volcano was actively erupting while we were there. But luck only gets you so far — Ellen knew exactly where to take us and when, and she knows everyone everywhere on that island. What we did not expect was how excited she was herself. She was as thrilled to see the eruption as we were, possibly more, and that fed our whole day. It is a different experience being shown something by someone who still finds it astonishing. We walked through a lava tube, saw the steam vents, the crater overlooks, Rainbow Falls, the black sand beach and the gardens. Nothing was strenuous, which suited us with children, but nothing felt rushed either. She was also completely on top of our children's tree nut allergies without us having to manage it. We could not recommend her more highly.

Erika G.United States
June 2026

Ellen was very knowledgeable. Tour was interesting for 3 generations in this family. Highly recommend!

Phyllis Y.United States
March 2026

Definitely choose Ellen Grace as your tour guide for Best of Hilo and the Volcanoes National Park Adventure. Despite a full calendar, I messaged her requesting her to contact me should she have an opening. We were fortunate that she was able to open her schedule for us. Her knowledge and enthusiasm are exceptional and you will end your day having made a friend.

Lorraine T.United States
February 2026

Ellen was an excellent guide. She is very knowledgeable and tailored our excursion to our interests and my husband’s physical limitations.!!

Your Hilo tour itinerary

Hawaii Volcanoes National Park: -Nahuku/Thurston Lava Tube: Explore the underground tunnels formed by ancient lava flows on a . 5 mile hike -Steam Vents: See the power of the volcano at work as hot gases escape through the ground -Kilauea Iki Lookout: Get a breathtaking view of the Kilauea Iki Crater from the lookout -Halemaumau Crater Overlook: Take in the stunning views of the Halemaumau Crater - Visit the Volcano House: View the majestic Halemaumau Crater one last time and grab a gift or souvenir at the gift shop Hilo: -Rainbow Falls ($5/person entrance fee) -Queen Liliuokalani Japanese Garden: Stroll through the peaceful and serene Japanese garden - Visit Big Island Candies, a local macadamia shortbread cookie factory known for its delicious treats Modifications can be made upon request and may incur additional fees. You will have the opportunity to stop and take photos at most of the places listed in the itinerary.

Want to customize this tour?

Tell your guide which places matter to you, skip what doesn't, and tailor the experience for your group's needs. Not finding what you want? Message your guide to build something unique.

Transport details
Type: Private Transportation / Category: Minivan

2021 Toyota Sienna (1-6 passengers) 2015 Ram Promaster (7-14 passengers)

What's included
Other: Water Light Snacks Rain Gear Walking Sticks
Private Guide
Private Transportation
What's not included
Other: PLUS PARK FEESof $15/person for US Residents, $100/person Non US Resident PAID DIRECTLY TO THE GUIDE IN CASH. The National Park will accept National Park Pass (1 pass for up to 4 Pax)
Food Drinks Snacks
Tickets: Entrance Fees
Meeting location

Hilo, Hawaii, 96720, United States

ByGuide: For your convenience, we offer pick-up service from hotels and Airbnb locations within a 5 mile radius of Hilo. Cruise ship passengers will be picked up at the Hilo Pier. If none of these options work for you, we can meet at the Hilo Farmers Market in Downtown Hilo

  • You can request a specific meeting location (for example, your hotel) during the checkout.
Other details
Tour categories
Adventure
Nature Wildlife And Safaris
City Highlights
Day Trip
Off The Beaten Path
Tour reference number
843986
Languages
Tagalog
English
Activity level
Minimal
Accessibility
Kid Friendly
Wheelchair Accessible

Traveller reviews

5.0

FAQs

Who is this private tour in Hilo best suited for?

This private tour in Hilo is perfect for families, including those with children, as well as travellers who want to explore the natural beauty and unique experiences of the Big Island. It's also suitable for those with mobility needs, offering a comfortable and flexible itinerary.

What should I bring or wear?

Can this private tour in Hilo be customized to focus on what I want to see and skip places I've already visited?

How long is the tour, and can the start time or duration be adjusted?

Where does the tour start and end?

Is transportation included?

How much walking is involved, and is it suitable for kids, seniors, or travellers with mobility concerns?

Is this private tour in Hilo suitable for cruise ship passengers as a shore excursion?

What happens if a site is closed, crowded, or the weather changes?

What languages is this tour offered in?

AI-generated. Please confirm details with your guide

-
Hours icon 6 hours
Private transportation
Private tour for 1-6 people
Your party size

1

Tour date
View our cancellation policiesUpgrade for total flexibility with Last-Minute Cancellation
Book with a depositSecure your tour today and pay your balance later
-
Hours icon 6 hours
Private transportation
Private tour for 1-6 people
Your party size

1

Tour date
View our cancellation policiesUpgrade for total flexibility with Last-Minute Cancellation
Book with a depositSecure your tour today and pay your balance later
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