Julia was the best. She picked my wife and me up at our hotel and took us on a two hour tour of Lucerne pointing out the historical sites and explaining them. We then went up to Mt Rigi by boat, train and train. She was so nice and friendly. I don’t need require a detailed history of everything. Just give me the highlights, tell me some stories and some things I didn’t know. Julia was all that. We had lunch with her and learned about her life experiences in Europe. It was like talking to an old friend. I like to have my hand held, so to speak, on some longer tours-show me where to go, where to eat and shop, and Julia was all that. Just a genuinely nice person that my wife and I enjoyed a lot.