We had a wonderful visit to Nagoya with Kumi as our guide. Her English is perfect and she was very knowledgeable about the sites we visited. She took us to possibly the best lunch we had during our Japan trip. It was a local place that served a delicious pork cutlet with miso. After our tours, Kumi placed on the correct train and sent us back to the cruise port. She checked back to make sure we made our connection. She was so sweet. We can recomment Kumi 100%!