Vanna is remarkably easy to work with. I arranged the tour for my daughter who is currently on Semester at Sea. After 30 hours of travel on three flights with a 7am arrival I wanted to ensure my daughter had someone to meet her at the airport and provide (via the car) a safe place to store baggage until her hotel could be checked into. Of course I also wanted her to see as much of the highlights of Bangkok as well in the very short time she had there before embarkation. This tour fit the bill perfectly. Vanna was able to accommodate our last minute requests to add two more travelers to the day and was flexible with their needs and wants adjusting the tour and what was possible as they went along. My daughter texted me at the end of the day “Vanna was AWESOME” (caps hers). I cannot recommend her more highly!