We booked Akio for a full private day around Hakone, and it was one of the best days of our whole trip. He was easy to work with from the start. His messages were prompt and clear, and he made the logistics simple, down to meeting us right in our hotel lobby at the agreed time. We never had to wonder what the plan was or where to be. Akio knows this area well, and it shows. He kept the day moving at a comfortable pace and made the transport easy to follow, so we could relax and take it all in. Eight hours with someone can feel long, but with Akio it felt natural. He is friendly, patient, and genuinely good company. He paid attention to what we enjoyed and adjusted as we went. Taking us through the Choanji Temple was one of the most beautiful places we’ve seen and we feel lucky that Akio felt comfortable enough bring us to a place that many other guides might have skipped over. If you want a guide who is organized, kind, and a pleasure to spend a day with, book Akio. We would go back with him in a heartbeat.