Tom is an absolutely delightful fellow! I would love to go to lunch with just to enjoy the company. The tour itself exceeded our expectations. He not only showed us Fort Seward, but detailed the history of the place in an entertaining and thoughtful way. We saw stunningly beautiful views in out of the way spots, again, with an explanation of how the geology happened. And BEARS, we saw many bears, up close. The town of Haines is small, but the area of Haines is giant. Well worth our visit. Would contact Tom for another tour if a cruise that we are on docks there. Highly ecommend!