We went on a walking tour with Jenn our first evening in Vancouver. What a fabulous way to begin our time there! Jenn is lovely, knows the city well and provided us an excellent introduction to Vancouver. Her graciousness was apparent from our very first communication - she was prompt in her response, expressed a willingness to accommodate some special needs of our group, created a personalized tour that worked for us, and even offered recommendations for other activities during our travels. The tour itself was fantastic! We covered a LOT of ground - we managed to take a city bus, the SkyTrain, a ferry AND a taxi - with Jenn providing historical information throughout, as well as commentary on what it's like to live in Vancouver and practical tips for our time there. Jenn is fun and easy to share time with. I'd book another tour with her in a heartbeat. Highly, highly recommend!