What made the Oban tour so wonderful was Charles. He enriched our visit to Scotland in so many ways. He's: 1. Knowledgeable and personable. Hard to beat shortbread and a wee dram along the way! 2. Hetook us places that were off the beaten path. 3. For those on the beaten path -- Glencoe -- he provided outstanding background information and helped us navigate the crowds. 4. He made the most of the time we had. No wasted time. 5. He was flexible. We needed to see the Cous, and he knew right where they were. What a thrill to be in the field with them. I wanted to get a good picture of heather, and he knew where to find it. Even picked some for the three of us. 6. He talked just the right amount. There was no idle chatter. 7. And he knew just where to go for a fabulous pub lunch. 8. His van was immaculate and he managed the time perfectly. He is ABSOLUTELY OUTSTANDING!!