We had a snorkel trip scheduled with Arturo. He was in communication before we arrived, to include inquiring about wetsuits to keep us comfortable. He was delayed slightly due to circumstances beyond his control and did a great job staying in touch with us. Upon departing the harbor, we encountered breaching whales just off the coast. Arturo graciously turned our snorkeling trip into an amazing whale watching voyage! We appreciated his flexibility and enthusiasm to change plans at our request. Recommend!