We had an amazing day with our guide, Claude. We booked the tour 6 months in advance and he was very responsive to our inquiries regarding what to expect, meeting details etc. We met precisely on time at the agreed location with no issues. It was a long 9 hour day with many stops but Claude did not rush us and allowed us to proceed at our own pace instead of feeling like we were being “herded”. Claude was extremely knowledgeable about the events of WW1 and explained things in easy to understand terms and answered any questions. We also appreciated his personal insights into the historical events. He even provided us with a personalized booklet that summarized the day ( a perfect souvenir!).