Most importantly, Gerald takes great pride in his amazing country. He met us inches beyond the border, waving with a smile. I was impressed immediately by his perfect English. Then his affable nature showed through. Gerald helped us design a tour that suited our interests and was flexible throughout the day. He gave us great insights into the history, culture, geography, flora and fauna. His knowledge is vast, and made good on his promise to quiz us at the end of the tour!!!!! Frankly, we were very anxious about Nicaragua, based upon what we've heard for decades in the US. Gerald made us feel comfortable from the beginning and we discovered an amazing, safe, clean, organized country, rich in history and nature. We are planning our return.